Privacy Policy

Data Controller

Senay Sivritepe (Sole Proprietorship)
Kirchbichl 83, Top 2, 6352 Ellmau
Austria
Email: office@kitzride.at

Data Collection & Purposes

We collect and process the following personal data in the course of providing our services:

Name, email address, phone number – for booking processing and communication
Pickup and destination address – for carrying out the transportation service
Payment data – for processing payments
Flight number/train number – for coordinating pickup times
IP address and usage data – for technical provision and analysis of the website

Legal Basis (GDPR Art. 6)

The processing of your data is based on the following legal grounds:

Art. 6(1)(b) GDPR – Performance of a contract (booking and execution of transportation)
Art. 6(1)(f) GDPR – Legitimate interest (website analysis, improvement of our services)
Art. 6(1)(a) GDPR – Consent (cookies, newsletter)

Cookies

Our website uses cookies to ensure functionality and to improve your user experience.

Technically Necessary Cookies

These cookies are required for the operation of the website and cannot be disabled. They are usually only set in response to actions you have taken (e.g., language settings, session cookies).

Google Maps

We use Google Maps to display maps and calculate routes. Data is transmitted to Google LLC. For more information, please refer to Google's privacy policy.

Google Analytics

We use Google Analytics to analyse website usage. The collected data is processed anonymously. You can opt out of data collection by Google Analytics by using the browser add-on for deactivation.

Change cookie preferences

You can adjust your cookie preferences at any time:

Data Sharing with Third Parties

Your personal data is only shared with third parties insofar as this is necessary for providing our services:

Google LLC – Google Maps, Google Analytics (data processing in the USA, EU-US Data Privacy Framework)
Payment service providers – for processing credit card payments

Data Retention

Personal data is only stored for as long as necessary to fulfil the respective purpose. Booking data is retained in accordance with statutory retention obligations (7 years pursuant to the Austrian Federal Fiscal Code). After the retention period expires, the data is deleted.

Your Rights

Under the GDPR, you have the following rights:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to object (Art. 21 GDPR)

You have the right to lodge a complaint with the Austrian Data Protection Authority (dsb.gv.at).

SSL Encryption

This website uses SSL encryption (HTTPS) for security reasons. You can recognise an encrypted connection by the browser address bar changing from "http://" to "https://" and the lock icon in your browser bar.